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416-836-0958/416-858-4062

Free shipping GlobalSimCard!


Tech Support

1. How to use it?
Please keep your card and original package. Your unique SIM card's S/N number and manual is printed on the package.
After reaching the designated network coverage area, the SIM card will be activated automatically when installed in your phone, and the validity period is calculated after activation.
It will access the internet on 4G/LTE high-speed with the claimed data usage(1GB/2GB/3GB/4GB/5GB etc.). The speed will drop to 2G/3G imlimited usage after the data usage limit has been reached util the duration(Days) limit has been reached.
Note: The SIM card will be activated if your phone's data roaming is enabled even you haven't reached the designated area, so plau&play after you arrive your traving destination is recommanded.


2. Does it support hotspot?
All cards support hotspot sharing, but this will accelerate your data consumption. One card for each device is recommended.

3. Can I reload/Refill the Sim Card?
Yes, the Sim card will be avaiable withing 1-year since it was firstly actiavted. So please relaod the package within 1-Year. You can only relaod/refill the card for the same Territories. Please
Click Here for the Relading/Refill.

4. Does it support all smart phone models?
It supports for all smart phone models which have 4G/LTE functions. But customized/contract/locked Phones might not be supported, please contact your the provideer to unlock thephone in this case.

5.How to set APN when the network is not recognized?

Most of the Smart phones(after 2015) can identify carrier network automatically.If not, please follow this instruction below to set the APN and refer to manual for more details: 

For iOS Apple mobile phones:
Open data roaming: [Settings] → [Cellular Mobile Network] → Open [Cellular Mobile Data] → [Cellular Mobile Data Options]
→Select 3G/4G network and open [Data Roaming]

Set APN: [Settings] → [Cellular] → [Cellular Data Network]

APN: smartone (Asia Pacific Card)
APN: mobile (Asia2 Card)
APN: websfr (Europe Card)

APN: mobile.three.com.hk (USA/Canada, Russia and China umlimited)

User Name:
Password:

Reboot Phones

For  Android phones:
Enable data roaming: [More networks] → [Mobile network open [Mobile data] → Check [Data roaming]
Set APN: [Settings] → [More Network] → [Mobile Network] → [Access Point Name] → New APN:

APN: smartone (Asia Pacific Card)
APN: mobile (Asia2 Card)
APN: websfr (Europe Card)

APN: mobile.three.com.hk (USA/Canada, Russia and China umlimited Card)

User Name:
Password:

Reboot Phones